Table of Contents

Preface ............................................................................................. 2

Message from the General Manager ......................................................................................... 4

Company Profile ............................................................................................. 5

Corporate quality philosophy ..................................................................................... 6

Quality Management Organization ..................................................................................... 7

(a) Responsibilities of the quality management organization .............................................................. 8

(B) Responsibilities and authority of the quality department .............................................................. 9

Enterprise quality integrity ................................................................................... 10

1. Quality integrity management ............................................................................. 10

2、Quality culture construction ............................................................................. 11

Enterprise quality foundation ................................................................................... 12

Product quality responsibility ................................................................................... 14

Quality, after-sales service commitment .................................................................... 15

Quality risk management ................................................................................... 17

Major quality emergency handling ........................................................................... 17

Conclusion .............................................................................................. 18

Preamble

1、Statement of objectivity of report content

In this report, Shandong Tomorrow Machinery Co., Ltd. has published the credit information of the enterprise in an objective, true and fair manner. Based on this, we welcome the public to supervise the content we publish and make comments and suggestions.

2、The organization scope of the report

This report covers Shandong Tomorrow Machinery Co.

Ltd. is the responsible subject of this report.

3、Report time scope

This report time range: January 2017 - January 2018.

4、Report release cycle

The Company takes 1 year as the cycle, and will update the content of the report dynamically according to the actual situation. The next report will be released in January 2019.

5、Report data description

This report publishes basic corporate credit information data items, including basic information, business management information, financial information, bank transaction information, reminder information and other information. All these come from the collation, collection and analysis of relevant records of enterprises. Therefore, the quality of information is reliable and can withstand audit and verification.

6、How to get the report

Consumers, suppliers, distributors, regulatory authorities and other kinds of stakeholders and responsibility-related parties can obtain the report in written form from our enterprise portal http://sdmtfj.com下载阅读 or by contacting our service hotline: 400-636-6627.

General manager's speech

Shandong Tomorrow Machinery Co., Ltd., with the policy of quality for survival and reputation for development, resolutely implements the main responsibility of enterprise quality, strictly abides by the relevant quality laws and regulations, always strictly requires itself with the internal control standards of national standards, improves product quality, service traceability system, effectively fulfills the main responsibility of enterprise quality, and undertakes quality damage compensation according to law.

In order to ensure the effective operation of the quality and integrity system, from the system to regulate, from the means of assessment to implement the constraints, from the quality culture to guide, from efforts to improve and actively implement the brand-name strategy to improve and sublimation, vigorously create and create quality and integrity work atmosphere and system, and constantly strive to improve the use of non-national quality standards performance, and effectively serve customers.

Quality is the foundation, integrity is the basis, Shandong tomorrow will, as always, strive to practice quality first, integrity management of social responsibility, continue to build a fan equipment boutique, to the quality of efficiency, quality to win.

General Manager: Niu Junb

Company Profile

Ltd. has experienced ten years of reform and development since its establishment in 2007, and through continuous exploration and innovation, it has gradually formed a professional enterprise with production characteristics and initial scale, integrating scientific research, production and sales. At present, the company is mainly engaged in the research and development, production, sales and maintenance of fans, vacuum equipment and environmental protection equipment. Since its establishment, the company has been absorbing the international advanced machinery manufacturing technology and experience, continuously increasing the investment in research and development, with the help of computer-aided manufacturing CAM technology, computer-aided process CAPP, CNC technology CNA, computer-aided testing CAT and other information technology, and constantly improve the level of product design technology, and actively seize the industry's high ground, forming a complete set of research and development system and process.

The company adheres to the policy of "quality from professional, integrity for tomorrow", and has established a perfect sales and after-sales service network in the country, forming eight series of products such as RSR, MTR high-pressure type, MJ intensive type, Roots vacuum pump, high negative pressure Roots vacuum pump, double-stage high-pressure type, MTS type, ZQ vapor compression type, etc., whose flow rate The flow rate is 0.6m3/min-800m3/min and the boosting pressure is 9.8kpa-198kpa, with more than 60 models and 300 specifications. The products are widely used in pneumatic conveying, water treatment, aquaculture, petroleum, chemical, metallurgy, electric power, cement, food, coal selection, vacuum bag and other industries.

Enterprise quality concept

With economic benefits as the center, process quality control as the focus, around the production and management objectives of high quality, high production, low consumption, through year by year technical transformation and construction, gradually establish the purpose of "to produce manufacturing performance without defects, good quality, reliable quality, and continue to provide customers with satisfactory products", and "With advanced manufacturing technology and excellent service, to meet and exceed the growing expectations of customers and create a famous brand in the industry", the quality management concept is integrated into the whole process of business operation, and the quality consciousness is deeply penetrated into the heart of every employee and externalized in the actual work.

We pay great attention to the needs, expectations and preferences of customers and the market, always focus on customers, establish "win-win" strategic partners, and adjust and improve production measures and management methods to ensure that we win the permanent trust of the market and customers.
 

The company's future development idea: actively seize the opportunity, strive to develop the market, strengthen enterprise management, and strive to improve the company's comprehensive strength and core competitiveness, and constantly build the company into a "resource-saving, environment-friendly, quality and efficiency" enterprise.

Quality Management Organization

The company has established a quality management organization headed by the general manager and a quality department that meets the requirements. The quality management organization has a full-time staff responsible for the quality management of the company. Each department sets up a corresponding quality management organization, which is responsible for the quality management of the department. There are incoming material inspection, process inspection, factory inspection and other links in the quality department.

Attachment: Quality management organization chart

(A) the responsibilities of the quality management organization

(1) the preparation of quality management system documents suitable for the enterprise.

(2) Organization of the development of the enterprise's quality policy and quality objectives.

(3) responsible for and supervise the effective operation of the enterprise quality management system.

(4) Develop a quality reward and punishment system, responsible for coordinating the quality responsibilities of various departments, and assess the quality of work.

(5) organize internal quality audits.

(6) responsible for the analysis and processing of major quality accidents.

(7) Supervise the use and management of enterprise quality fund.

(8) Organize mass quality activities.

(2) Responsibilities and authority of quality department

(1)Quality inspection

In accordance with the relevant standards and regulations, inspect raw materials, semi-finished products and finished products. Make quality records and markings according to regulations, provide accurate and reliable inspection data in time, master quality dynamics and ensure traceability of product inspection.

(2) Quality control

According to product quality requirements, develop internal control quality indicators for raw materials, semi-finished products and finished products, organize and implement process quality control, use mathematical and statistical methods to grasp the law of quality fluctuations, continuously improve foresight and prevention capabilities, and take timely corrective measures, preventive measures, so that the whole production process is under control.

(3) Factory product qualification confirmation and verification

Strictly in accordance with the relevant product standards, to eliminate the factory of unqualified power equipment.

(4) Quality statistics and analysis

Using mathematical and statistical methods, timely quality statistics, good analysis and improvement work.

2、Quality management system

In recent years, through the implementation of ISO9000:2015 series standards, we have been optimizing the integration of resources, revising and improving the company's management process, establishing and improving the quality management system adapted to the actual enterprise, solidly and effectively implementing the responsibilities and objectives of the management, ensuring the effective operation of the quality management system, and promoting the sustainable development of the company.

(1) The effectiveness of the company's quality management system is established from the company set up a set of reasonable and effective scientific and standard process management, management documents, standard guidance of the entire production process, to ensure the smooth quality management system.

(2) According to the company's quality objectives, decompose and issue each department sub-quality objectives, and regularly carry out quality objectives implementation inspection work. The problems found in the inspection, timely feedback, while the user as the entry point, customer as the focus of attention, user satisfaction as the measurement standard, with the best after-sales service to meet the needs of users and society, to win the trust and satisfaction of users, to ensure continuous improvement of quality objectives.

Enterprise quality integrity

1、Quality integrity management

In order to ensure the effective operation of the quality integrity system, the concept of "being sincere and doing solid work" makes employees truly realize the important role of integrity in the development of the enterprise, and the integrity is permeated and condensed in the business philosophy.

2、Quality culture construction

Based on the concept of customer needs as the focus, customer service as the purpose, "brand-name products" as an opportunity to solidly promote the brand-name strategy to create high-quality power equipment, "establish a sense of quality, maintain the brand advantage" as an important element of the construction of enterprise quality culture To grasp, and constantly improve the performance of products.

(1) Management improvement, promote the construction of quality culture

Through the effective implementation of management improvement activities, the management level's awareness of responsibility has been strengthened, and the quality consciousness has been gradually penetrated into the process management and operation, combined with the systematic propaganda training, which has increased the awareness of all employees of the importance of quality and the development and rise and fall of the enterprise, and achieved the real commitment of the senior management to the quality culture construction, and the efficient execution of quality activities demonstrated by the general management in front of the employees, which has greatly stimulated the enthusiasm of the majority of The enthusiasm of the staff to participate in the construction of quality culture has been greatly stimulated, and the quality culture construction work of the enterprise has been strongly promoted.

(2) Based on construction, focusing on innovation

We follow the inner law of quality culture construction, insist on the combination of inheritance and innovation, constantly inject new vitality, inherit the spirit, but also highlight innovation, fully empower, give full play to the creativity of each employee, strengthen and improve the entire enterprise quality management innovation ability, and establish a quality culture with its own characteristics through a variety of innovative practices.

(3) Encourage advanced and strengthen guidance

Through evaluation and encouragement, we recognize and encourage employees to make contributions, which can meet their spiritual needs, mobilize their spiritual power, make them feel a sense of belonging, self-esteem and achievement, so that they can give full play to their great potential, further take the initiative to assume the main responsibility of quality, and set an example for the realization of quality control of all employees.

Enterprise quality foundation

1、Enterprise product standard

Our main products are Roots type fans and Roots type steam compressors, mainly the RSR series, MTRF series, MTRR series, MTRH series and ZQ series. The company produces in strict accordance with the national standard (JB/T 8941-2014) and establishes the enterprise internal control standard which is stricter than the national standard, and the products which do not meet the internal control standard are not allowed to leave the factory. According to the national standard, we have made 9 enterprise standards and implemented them strictly. There has never been a major quality accident, and the products cover the whole country and are exported to Southeast Asia, Europe and America, etc. They are widely used in pneumatic conveying, sewage treatment, aquaculture, petroleum, chemical industry, metallurgy, electric power, cement, food, coal selection, vacuum bag and other industries.

2、Enterprise measurement level

(1)Emphasis on measurement management, sound institutions

The company strictly implement the "Measurement Law of the People's Republic of China", "Shandong Province measurement management regulations" and other documents and regulations, in-depth implementation of the objectives, tasks and requirements put forward by the provincial bureau, establish and improve the "measurement management system", optimize the management system, and task the technical management center to be fully responsible for the management of the company's measurement equipment, with full-time measurement engineers and part-time measurement technicians responsible for the management of the company's in-use measurement equipment, and Equipped with and regular calibration work. At the same time, the company has strengthened the professional training of the measurement management personnel, and timely sent staff to participate in various professional training organized by the higher authorities, which provides a strong guarantee for the standardization and standardization of the company's measurement management.

(2) standardized management of measuring instruments, regular calibration, calibration

In order to ensure product quality, strict process control in the production process of fan equipment, in accordance with the company's measurement management system and quality control measurement equipment self-calibration management system, the production process of raw materials, components, etc. to strengthen the measurement management, to ensure the normal operation of measuring equipment and the accuracy of measurement.

Product quality responsibility

1、Product quality commitment

In order to build honest business, fair competition in the market environment to strengthen the construction of quality and integrity system, to effectively ensure product quality, to protect the legitimate rights and interests of consumers, to promote the construction of "quality enterprises" to make the following commitments:

1) firmly establish the idea of "quality first", and constantly strengthen the awareness of quality and social responsibility to ensure and improve product quality, implement the main responsibility of enterprise quality, and enhance consumer confidence.

2) Strengthen the whole staff, the whole process, all-round quality management, the implementation of advanced quality management methods, improve the measurement assurance system, standardization system and quality assurance system, strict control of raw materials, production process, product delivery and storage and sales process quality control.

3) establish a quality and safety accident reporting system, strict implementation of quality and safety accountability system, improve product quality traceability system, timely resolution of consumer complaints about quality, consciously fulfill the quality recall, "three packages" and other service commitments.

Quality, after-sales service commitment

In order to practice quality responsibility, continue to build a fan equipment boutique, effective service to customers, our company for the community and the majority of customers solemnly committed to the following:

1, to maintain the effective operation of the quality management system, and continuous improvement.

2, the finished product a delivery inspection pass rate of ≥ 97%.

3, the product factory pass rate of 100%.

4, customer satisfaction ≥ 98%.

5、Provide customers with excellent service and strive for zero complaints about product quality.

Quality Assurance

The company takes the opportunity to maintain famous brand products and promote brand building, deepen the quality consciousness of all staff, and boost the performance of fan equipment products by actively creating a municipal engineering technology research center; solidly promote system management improvement, continuously strengthen the standardization construction, and comprehensively improve the management level; continuously strengthen the quality control of the quality management center to achieve full staff and standardization of quality management, and continuously create fan equipment quality products.

Product recall situation

Enterprises strictly abide by the national "Product Quality Law" and other relevant laws and regulations, in order to effectively serve customers, the establishment of after-sales service system, and gradually improve the "defective product recall system". In view of the special nature of fan equipment products, in order to ensure that the ex-factory fan equipment qualified, the enterprise to achieve the process process process quality layers of gatekeepers, prior control, starting from the control of incoming raw materials, strengthen the process of defective products, substandard disposal efforts, the formation of effective disposal procedures and methods, so as to ensure the quality of products.

Product "three packages" responsibility

In order to take the initiative to fulfill the main responsibility of enterprise quality and to protect the interests of customers, the company carries out pre-sale, sale and after-sale service. The power equipment products which are determined to have quality problems by the arbitration of the relevant national inspection institutions take the initiative to assume the responsibility of "return and exchange".

Quality risk management

1、Quality complaint handling

The company has formulated standardized systems such as "Customer Complaint Management Regulations" and "Quality Complaint Handling Regulations", and established a sound control procedure for receiving and handling quality complaints about product quality and after-sales service. Set the marketing company customer service department as the main body of product after-sales service, responsible for customer pre-sale, sale and after-sales all complaints reception, coordination and implementation of all complaints processing, supervision and management; quality management center is responsible for handling customer quality consultation and complaints. Responsibility for customer complaints, complaints and other information is implemented. At the same time, a customer satisfaction survey is conducted once a year to analyze the potential customer dissatisfaction and implement the rectification to the responsible department.

2、Quality risk monitoring

The company establishes enterprise quality files and product quality comparison and verification database, constantly improves and perfects quality risk monitoring, regularly summarizes and analyzes the stage quality situation, takes targeted solutions, constantly optimizes and improves the means and concerns of quality management, regularly analyzes the quality situation, carries out quality and safety risk monitoring and analysis and evaluation, provides systematic guarantee for the production of homogeneous, stable and high-quality products, and To reduce the overall quality and safety risks.

3、Emergency management

Major quality emergency treatment

The Quality Management Center notifies the responsible department in writing in the form of "Major Quality Accident Notification Form", and attaches the "Major Quality Accident Handling Report Form", and at the same time, the company organizes relevant departments to carefully analyze the accident, find out the causes, take remedial and preventive measures, and conduct responsibility investigation and treatment to prevent the recurrence of the accident, and promptly feedback the cause of the accident and the treatment plan to the Quality Management Center, and the Quality The quality management center verifies the results and reports them to the company's supervisor for approval. At the same time, a written inspection report is made to the higher authorities, and the relevant leaders and responsible persons are held responsible and dealt with seriously.

Conclusion

Quality management is the soft power of the enterprise, credit is the fundamental of the enterprise, but also one of the fundamental factors that restrict the development of the enterprise, there is no permanent quality, only continuous improvement of the quality management system, good credit needs excellent quality support, excellent service maintenance, the future company will be a strong sense of responsibility and a high sense of mission to solidly promote quality management, solid maintenance of corporate credit. We will occupy the market with excellent product quality, retain customers with good credit, promote the continuous improvement and efficient operation of quality management system, comprehensively strengthen the quality consciousness of all staff to maintain the image of famous brands and build fine products of electric power equipment, and internalize the working philosophy of "quality is life" and "credit is fundamental" in our company. By further carrying out cost reduction and efficiency improvement, management improvement activities, putting into practice the essence of the "Quality Development Program" in the entire production process of electric power equipment, implementing the process quality supervision, continuously improving the work responsibility and control, providing quality products and services for the majority of customers, and resolutely fulfilling the main responsibility of quality of enterprises We will continue to improve our work responsibility and control, provide quality products and services to our customers, and resolutely fulfill our main responsibility of quality.